Privacy policy

Last updated: 8th September 2025

Plaudit Agency Ltd (“we”, “our”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, why we collect it, and how we keep it safe.

Who we are

Plaudit Agency Ltd
Jamesons House, Compton Way, Witney, Oxfordshire, England, OX28 3AB
Email: chris@plaudit.agency

Information we collect

When you use our website, we may collect:

• • Names (if you provide them in a form)

• • Email addresses (to reply to your enquiries)

• • Contact preferences (for example, if you ask us not to follow up further)

We also collect some data automatically through Google Analytics, such as:

• • Log and usage data (IP address, browser type, pages visited)

• • Device data (device type, operating system, screen resolution)

• • Approximate location data (region or city, based on anonymised IP)

How we use your information

We use your information to:

• • Respond to your enquiries and provide our services

• • Send necessary administrative information (e.g. confirmations, updates)

• • Understand how people use our website so we can improve it

• • Protect our website and services from misuse or abuse

We do not use your data for marketing emails or targeted advertising.

Legal bases for processing

We rely on the following legal grounds under UK GDPR:

• • Performance of a contract – when you contact us to request services.

• • Legitimate interests – for analytics, site security, and improving our services.

• • Consent – if you ever opt in to receive optional communications.

How long we keep your information

We keep enquiry emails and form submissions indefinitely, unless you ask us to delete them. Analytics data is kept according to Google’s standard retention periods.

Sharing your information

We don’t sell your data. We may share it with trusted third parties who help us run our business, including:

• • Website hosting providers

• • Email service providers

• • Analytics providers (Google Analytics)

Some of these providers may process data outside the UK/EEA. Where that happens, we rely on safeguards such as standard contractual clauses approved by the UK and EU.

Security

We use appropriate technical and organisational measures to protect your information, including firewalls, access controls, and regular updates. We are also working towards Cyber Essentials accreditation.

Your rights

Under UK data protection law, you have rights over your personal data, including:

• • Access – ask what data we hold about you

• • Correction – have inaccurate data fixed

• • Deletion – ask us to delete your data

• • Restriction – limit how we use your data

• • Objection – object to certain uses, such as analytics

• • Data portability – request a copy of your data in a portable format

To exercise these rights, email chris@plaudit.agency

Children

Our services are not directed at children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new “last updated” date.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at chris@plaudit.agency

Cookie notice

Our website uses cookies and similar technologies. Cookies are small text files stored on your device when you visit a website.

Types of cookies we use

• • Strictly necessary cookies – required for the website to work (e.g. security, load balancing).

• • Analytics cookies (non-essential) – we use Google Analytics to understand how visitors use our site. This helps us improve the website and our services. These cookies collect information such as pages visited, how long you spend on the site, and your device/browser type. The data is aggregated and anonymised.

Managing cookies

On your first visit, you will see a banner asking you to accept or reject non-essential cookies. You can change your choice at any time in your browser settings, and you can delete cookies already stored on your device.

For more details on how Google uses data, see Google’s Privacy Policy